Refund & Return Policy

At ShopyDeals, we want you to shop with confidence. If you are not fully satisfied with your purchase, our Refund & Return Policy explains how to request a return or refund.

Returns Eligibility

• Products must be returned within 7 days of delivery.
• Only products that are unused, undamaged, and in their original packaging are eligible for return.
• Items that are personalized, intimate, or digital may not be eligible for return. Please check the product details before ordering.

How to Request a Return

• Contact our support team via the Contact Us page within 7 days of receiving your order.
• Provide your order number, product name, and reason for return.
• Our team will guide you on how to return the product safely.

Refunds

• Refunds are processed once the returned product is received and inspected.
• Refunds are issued via Direct Bank Transfer or Wire Transfer for bank orders. For COD orders, refunds are processed directly to your bank account.
• Please allow up to 20 business days for the refund to reflect in your account.

Exchanges

• Currently, we do not offer direct exchanges. You may place a new order for the replacement product.
• Return and refund procedures apply before placing a new order.

Damaged or Wrong Items

• If you receive a damaged, defective, or incorrect product, contact our support team immediately.
• Provide clear pictures of the issue so we can assist you quickly.
• We will arrange for a return and issue a replacement or refund according to availability.

Important Notes

• ShopyDeals only delivers within Pakistan. Returns must also be sent from within Pakistan.
• Shipping costs for returns may apply unless the return is due to our error.
• Refunds and returns are processed according to this policy to ensure a smooth and fair experience.

Contact Us

If you have any questions about our Refund & Return Policy, please contact us through our Contact Us page on shopydeals.pk.