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Find answers to common questions about our products, services, and policies.
Frequently Asked Questions
Yes, we deliver across Pakistan. Currently, our services are available only within Pakistan.
We offer Cash on Delivery (COD) and Direct Bank Transfer / Wire Transfer for selected products.
Delivery usually takes 3–7 working days, depending on your city and product availability.
Parcel opening before payment depends on the courier policy. Please contact our support team if you need confirmation for your order.
If you receive a damaged or incorrect item, contact us within 48 hours of delivery. Our support team will guide you through the return or replacement process.
You can place an order directly through our website by adding products to your cart and completing the checkout process.
Yes, you can request order cancellation before it is shipped. Once shipped, cancellation may not be possible.
You can contact us through our Contact Us page, live chat, or social media messages. Our team responds as quickly as possible.
We focus on providing quality products that match the descriptions and images shown on our website.
Refunds are processed according to our return policy. For bank transfer orders, refunds are sent back to the same bank account.